Business Details
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Indianapolis, IN
Bassett Services has built a reputation as a trusted provider of comprehensive heating, cooling, plumbing, and electrical services for over four decades. Our BBB Accredited A+ rated team employs a rigorous selection process to ensure our technicians possess both technical expertise and exceptional customer service skills. We prioritize family-friendly service, 24/7 emergency availability, and transparent pricing while maintaining industry-leading standards through annual service plans and 93% on-site repair rates. Our commitment to customer satisfaction is demonstrated through our 100% satisfaction guarantee and innovative solutions like smart thermostat integration and indoor air quality optimization. 
Services
Heating
Cooling
Plumbing
Electrical
Smart Thermostats
Furnace Repair
AC Installation
Water Heater Services
Mini-Split Systems
Air Quality Testing
Highlights and features
- 40+ years of combined experience in HVAC, plumbing, and electrical services
- Specialized technician selection process ensuring technical and customer service excellence
- 93% on-the-spot repair rate with fully stocked service vehicles
- 24/7 emergency service with priority scheduling for members
- 100% satisfaction guarantee with upfront pricing transparency
Associations and certifications
- Better Business Bureau (BBB)
What people say
Professional technicians
Courteous service
Prompt repairs
Reliable service
Thorough work
Services
Heating Services
Bassett Services provides comprehensive heating solutions including furnace repairs, boiler maintenance, and heat pump installations. Our technicians handle all makes and models with 40+ years of combined experience. We offer emergency repairs, system replacements, and annual tune-ups to ensure optimal performance during Indiana winters. Our services include upfront pricing and 100% satisfaction guarantee.
Cooling Services
Our cooling specialists handle air conditioning repairs, installations, and maintenance across Indianapolis. From central AC systems to ductless mini-splits, we ensure efficient summer comfort. Services include diagnostic assessments, refrigerant management, and smart thermostat integration. We maintain 93% on-site repair rates with 24/7 emergency availability for urgent cooling needs.
Plumbing Services
Bassett's plumbing division addresses residential needs from leaky faucets to complete system installations. Our certified technicians perform water heater repairs, drain cleaning, and pipe maintenance. We offer emergency plumbing services and special promotions like free water quality tests with service calls. All work includes upfront pricing and satisfaction guarantees.
Electrical Services
Our licensed electricians handle residential electrical systems including panel upgrades, outlet installations, and safety inspections. Services cover breaker repairs, lighting installations, and whole-home surge protection. We provide emergency electrical services and smart home integration options while maintaining strict safety standards and code compliance.
Smart Thermostat Installation
Bassett Services specializes in smart thermostat installation and configuration for enhanced energy efficiency. Our technicians support leading brands and provide personalized programming guidance. Services include system compatibility checks, Wi-Fi integration, and usage training to optimize home comfort while reducing utility costs through intelligent temperature management.
People
Warren
Service Technician
Experienced HVAC technician known for thorough work and exceptional customer care, including pet-friendly service and property tidiness.
CJ
Service Technician
Skilled technician recognized for professional demeanor and technical expertise in heating and cooling system maintenance and repairs.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service with technicians available around the clock for urgent heating and cooling needs.
What areas do you service?
We primarily serve Indianapolis and surrounding areas including Plainfield, Indiana with prompt, professional service.
Do you offer financing options?
Yes, we provide flexible financing plans to help customers manage HVAC, plumbing, and electrical system investments.
What AC repair signs require immediate attention?
Unusual noises, inconsistent cooling, high energy bills, or complete system failure warrant immediate professional assessment.
What benefits do smart thermostats provide?
Smart thermostats offer energy efficiency, remote temperature control, and personalized scheduling for optimal home comfort.
Do you provide maintenance plans?
Yes, our annual service plans include regular maintenance, priority scheduling, and exclusive discounts for ongoing system care.
