Your trusted partner in electrical solutions
Tidal Electrical Services proudly serves residential, commercial, and multi-family properties throughout North Carolina, Texas, and beyond. With over 30 years of industry experience and a team of highly skilled professionals, we resolve electrical issues efficiently and safely.
Residential
- Whole-house electrical inspections and repairs
- Electrical panel upgrades and installations
- Lighting and outlet installations and replacements
- Appliance installation and troubleshooting
- Troubleshooting and repair of common household electrical issues
Commercial
- LED retrofits and energy efficiency assessments
- Parking lot and security lighting installations
- Electrical troubleshooting and repair for businesses
- Installation and maintenance of emergency generators
Multi-Family
- Electrical maintenance and inspections for apartment buildings
- Lighting and outlet upgrades for common areas
- Troubleshooting and repair of electrical issues in individual units
Additional Services
- Generator installation and maintenance
- Building automation and control systems
- Surge protection and panel upgrades
- Exhaust fan installation and repair
Why Choose Tidal Electrical Services?
- Experienced and reliable: We have a proven track record of successful projects, serving over 6,000 happy clients across seven states.
- Customer-focused: We prioritize clear communication, upfront pricing, and exceptional customer service.
- Safety first: Our electricians are licensed and certified, adhering to the highest safety standards.
- Dedicated to quality: We use high-quality materials and pay meticulous attention to detail on every project.
What sets us apart
- Responsive and reliable: We answer your call 24/7 and offer prompt appointment scheduling.
- Transparency and communication: We believe in open communication and provide clear explanations of both the problem and its solution.
- Competitive pricing: We offer competitive rates and always provide upfront pricing before starting any work.
Contact us today and experience the Tidal Electrical Services difference!
Poor Customer Service and Unreliable Contractors
Several customers have had disappointing experiences with Tidal Electric, citing poor customer service and unreliable contractors. One reviewer, Rebecca Kirkman, waited months for an issue to be corrected, only to have it cancelled at the last minute. Another reviewer, Sharon Cooper, had to reach out to the company multiple times to get answers, feeling like they were being left in the dark.
Positive Experiences
On the other hand, some customers have had positive experiences with Tidal Electric. Reviewer Darise Otero praised Caleb, the technician who went above and beyond to fix a serious electrical issue. Reviewer Diverzidee had an excellent experience with Caleb, who replaced outlets and switchplates quickly and professionally.
Lack of Communication and Untruthful Representations
Several reviewers have expressed frustration with the company's lack of communication and untruthful representations. Reviewer Beverly Whitfield had a terrible experience with a rude customer service representative who never followed up on a promise to send someone to fix a problem. Reviewer Belle Quiday was told that her generator was in good working condition, only to have it turned out to be dead just a few months later.
Unreliability and Unprofessionalism
The majority of reviewers have expressed disappointment with Tidal Electric's unreliability and unprofessionalism. Reviewer Sean MacInnes had to wait months for an estimate and never heard back from the company. Reviewer John Sigmon had a terrible experience with a no-show electrician and was repeatedly hung up on by customer service.
