It's Not Just Our Name, It's What We Give You!
At Bruder Electric, Inc., we pride ourselves on being your neighborhood's favorite electrician, serving Bucks and Montgomery Counties for over two decades. We understand that finding a reliable and trustworthy electrical contractor can be a daunting task, which is why we strive to provide exceptional service to every customer, every time.
Our Mission
Our mission is to provide top-notch electrician services to residential and commercial customers in a prompt, professional, and courteous manner. We guarantee 100% customer satisfaction, meaning that we will work tirelessly to ensure that our customers receive the service they need, at the right price, and with a smile. Whether you need electrical repairs, installation, or maintenance, we are here to help.
Our Services
At Bruder Electric, Inc., we offer a wide range of electrical services, including:
Residential Services
- Home Automation: We can design and install a home automation system that fits your lifestyle and budget. From controlling your lights and thermostat to securing your home with cameras and doorbells, we can do it all.
- Generators: We offer a range of generators, from standby to portable, to keep your home running smoothly during outages.
Commercial Services
- Electrical Repairs and Maintenance: We can diagnose and fix any electrical issue, from faulty wiring to broken appliances.
- Electrical Installations: We can install new electrical systems, from outlets to lighting, to ensure your commercial property is safe and efficient.
Why Choose Us
At Bruder Electric, Inc., we stand out from the competition with our:
- 100% Customer Satisfaction Guarantee: We will work with you until you are completely satisfied with the service we provide.
- Up-Front Pricing: We will provide you with a written invoice before starting any work, so you know exactly what you'll be paying.
- Quality Service: Our technicians are fully stocked and radio dispatched, ensuring that our trucks are always fully equipped and ready to get the job done.
Our Commitment
At Bruder Electric, Inc., we are committed to providing exceptional service, ensuring that our customers receive the best value for their money. We believe in treating our customers with the highest respect and professionalism, and we strive to leave each job site cleaner than when we arrived.
Pricing and Service Fees
Multiple reviewers expressed frustration with Bruder Electric's pricing and service fees. The company charges a $79 "dispatch fee" for every estimate, which can be credited back if the job is large enough and the customer chooses Bruder Electric. However, this policy is seen as a way to leverage customers and differentiate themselves from competitors. Some reviewers felt that this approach is unfair, especially for larger jobs, and that the company lacks confidence in their services.
Scheduling Issues
One reviewer mentioned that it was very tough to schedule an appointment with Bruder Electric, with multiple reschedules and last-minute calls. This lack of reliability and communication can be a major inconvenience for customers.
Outrageous Pricing
Several reviewers felt that Bruder Electric's pricing is outrageous, with quotes significantly higher than what other companies would charge for the same job. One reviewer was quoted $1500 for a job that another company would do for $500, while another was charged $345 for a minor repair that took only 1.25 hours.
Positive Experiences
On the other hand, two reviewers had positive experiences with Bruder Electric. One reviewer appreciated the owner and his son's helpfulness and creativity in solving their electrical issues, while another reviewer found their services to be reasonable and well-done.
Company Structure and Employees
One reviewer mentioned that the electricians themselves were honest and helpful, but that their hands were tied by the company's owners. This suggests that there may be issues with the company's management or policies that affect the customer experience.
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