Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & Electrical Solutions in New Iberia
Pipes & Plugs has been a trusted provider of plumbing and electrical services in New Iberia and Lafayette since 2004. Our team brings over 40 years of combined local experience, prioritizing customer satisfaction through reliable, transparent, and high-quality work. We specialize in residential and commercial plumbing, electrical repairs, water heater installations, and emergency services, backed by a 5-year warranty on most repairs. Our technicians undergo rigorous background checks and continuous training to ensure expertise in sustainable practices and cutting-edge technology. We guarantee cleanliness, arriving prepared to resolve issues efficiently while maintaining open communication throughout every project.Our commitment to the community extends beyond service, fostering long-term relationships built on trust and integrity. With same-day appointments and 24/7 emergency support, we ensure minimal disruption to your daily life. Our proven track record of resolving complex plumbing and electrical challenges has earned us a reputation as a leader in the industry. Every service call includes upfront pricing, no hidden fees, and a dedication to leaving your space better than we found it.
Services
Drain Cleaning
Sewer Services
Water Heaters
Tankless Water Heaters
Leak Detection
Sewer Line Repair
Commercial Plumbing
Electrical Panel Upgrade
Generators
House Rewiring
Details
- Year established: 2004
Highlights and features
- We offer 5-year warranties on most repairs and installations.
- Our technicians pass background checks and drug tests for safety.
- Proven experience with over 40 years of combined local expertise.
- We guarantee cleanliness, leaving your space better than we found it.
- Upfront pricing with no hidden fees or surprise charges.
What people say
Meticulously clean
Very knowledgeable
Wonderful technicians
Quick response time
Highly recommended
Services
Drain Cleaning
Our professional drain cleaning services address slow drains, clogs, and sewer line issues using advanced tools like hydro jetting and video inspections. We handle bathroom sinks, kitchen drains, main lines, and commercial grease traps with minimal disruption. Our technicians identify root causes to prevent recurring problems while ensuring pipe integrity. With over 40 years of combined experience, we deliver fast, reliable solutions for residential and commercial properties in Louisiana.
Water Heaters
We provide comprehensive water heater services including installation, repair, and maintenance for gas, electric, traditional, and tankless models. Our experts assess usage patterns to recommend energy-efficient replacements with proper capacity. Same-day emergency repairs address leaks, inconsistent temperatures, and failed components. With 5-year warranties on most installations, our certified technicians ensure safe, long-lasting performance for homes and businesses across New Iberia and Lafayette.
Electrical Panel Upgrade
Our licensed electricians handle panel upgrades, circuit installations, and whole-house rewiring to meet modern power demands. We diagnose electrical issues like breaker trips and power surges while implementing eco-friendly solutions. Services include generator installation, surge protection, and lighting upgrades with transparent pricing. Backed by 40+ years of local experience, we ensure code compliance and safety for residential and commercial properties in Louisiana.
Sewer Line Repair
We specialize in sewer line inspections, repairs, and replacements using trenchless technology to minimize property disruption. Our team addresses leaks, blockages, and root intrusion with durable solutions for residential and commercial systems. Video diagnostics pinpoint issues accurately, while our 5-year warranties guarantee lasting results. Available for emergency service in New Iberia, Lafayette, and surrounding areas with 24/7 support.
Gas Line Services
Our certified technicians install, repair, and maintain natural gas lines for residential and commercial properties. We perform leak detection using specialized equipment, ensuring safe connections for appliances and heating systems. Emergency services address urgent gas line issues with immediate response times. With strict adherence to safety protocols and 40+ years of combined experience, we deliver reliable gas line solutions across Louisiana.
People
Kerry Prudhomme
President
Kerry Prudhomme, President of Pipes & Plugs, is a master plumber, electrician, and gas fitter with decades of industry experience. He prioritizes customer satisfaction and team development while maintaining family values in business operations.
Jennifer Hebert
Operations Manager
Jennifer Hebert has served as Operations Manager for 23 years, overseeing dispatch and customer service. She emphasizes teamwork and work-life balance while managing company growth and daily operations efficiently.
Stephen Prudhomme
Service Technician
Stephen Prudhomme, a master plumber with 5.5 years at Pipes & Plugs, focuses on resolving client issues and mentoring technicians. His leadership as service manager ensures quality field operations and team development.
Nathan Ames
Service Technician
Nathan Ames combines technical expertise with customer service excellence. He emphasizes clear communication and problem-solving while representing Pipes & Plugs' values during residential and commercial service calls.
Trey Morris
Service Technician
Trey Morris, a dedicated technician, delivers hands-on plumbing solutions after extensive on-the-job training. He values the company's family culture and maintains strong customer relationships through professional service delivery.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing and electrical services with same-day appointments available across our service areas.
What areas do you serve?
We serve New Iberia, Lafayette, and surrounding Louisiana communities including Abbeville, Broussard, and Youngsville.
What warranties do you offer?
Most installations and repairs come with our standard 5-year warranty for customer peace of mind.
Are your technicians certified?
All technicians pass background checks, drug tests, and receive ongoing training in sustainable practices.
Do you handle commercial plumbing?
Yes, we provide comprehensive commercial plumbing services including drain cleaning and grease trap maintenance.
Can you finance plumbing projects?
We offer flexible financing options for qualifying plumbing and electrical installations.
