Home Service You Can Rely On
At Michael & Son, we believe that a home is more than just a building - it's a place where memories are made, where families grow, and where love and laughter reside. That's why we're dedicated to providing exceptional service, expertise, and support to our customers, no matter what their needs may be.
Our Story & Mission
Founded in 1976, Michael & Son has been a trusted name in the home service industry for over 45 years. Our mission is simple: to provide the highest level of service, quality, and customer satisfaction to our customers, while fostering a culture of integrity, honesty, and innovation. We pride ourselves on our commitment to excellence, our passion for craftsmanship, and our dedication to building long-term relationships with our customers.
Meet the Team
At Michael & Son, we're more than just a company - we're a team of highly skilled professionals who are dedicated to providing exceptional service to our customers. From our licensed technicians to our customer service representatives, every member of our team is committed to going above and beyond to ensure that our customers receive the best possible experience.
Locations
With multiple locations serving Virginia, Maryland, North Carolina, and Washington D.C., we're conveniently located near you. Our service area includes:
- Alexandria, VA
- Norfolk, VA
- Richmond, VA
- Charlottesville, VA
- Fredericksburg, VA
- Baltimore, MD
- Hyattsville, MD
- Frederick, MD
- Charlotte, NC
- Raleigh, NC
- Wilmington, NC
- Greensboro, NC
Services Offered
At Michael & Son, we offer a wide range of services to meet the diverse needs of our customers. Our services include:
Cooling Services
- Central AC repair
- Central AC installation
- Cooling tune-ups
Heating Services
- Heat pump repair
- Heat pump installation
- Furnace repair
- Furnace installation
Plumbing Services
- Drain clearing
- Garbage disposal installation
- Gas line repair
- Sewer line repair
- Tank & tankless water heater installation
- Water line repair/replace
- Well pump installation
Electrical Services
- Electrical panel installation
- Generator installation
- Ceiling fan installation
- Whole-home rewiring
- Circuit breaker replacement
Restoration Services
- Water damage restoration
- Mold remediation
- Disinfectant services
Remodeling Services
- Basement remodeling
- Bathroom remodeling
- Home additions
- Windows & siding installation
Home Care Program
Our Home Care Program is a maintenance plan designed to help homeowners save money on service repairs and energy bills. With our program, you'll receive regular maintenance, priority service, and discounts on repairs and replacements.
Why Choose Us
At Michael & Son, we're committed to providing the highest level of service, quality, and customer satisfaction. With over 45 years of experience, we've built a reputation for integrity, honesty, and excellence. Our 3,000+ 5-star reviews speak for themselves - when you choose Michael & Son, you can be confident that you're getting the best.
Positive Reviews and Feedback
The majority of the reviews for Michael and Son are extremely positive, with all reviewers giving the company 5-star ratings. The positive feedback is focused on the technicians' professionalism, expertise, and customer service. Reviewers praise the technicians for being knowledgeable, explaining the work they do in detail, and showing appreciation for their customers. Many reviewers also mention that the company is reliable, responding promptly to service requests and fixing problems the first time.
Negative Reviews and Feedback
However, one reviewer, Howard Schlegel, has a negative experience with the company's customer service. He was unable to contact the customer service representative to provide a credit card number, which prevented him from receiving a service appointment. Despite explaining that his daughter was unavailable and couldn't be contacted, the company refused to proceed with the service.
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