When quality counts, we are there!
At Home Quantum Electric, Inc., we are a team of dedicated professionals committed to providing top-notch electrical services to commercial and residential clients in the Austin area. With over 20 years of experience in the industry, we have established ourselves as one of the most trusted and reliable electrical contractors in the region. Our team of licensed electricians is dedicated to providing exceptional service, ensuring that every job is completed promptly and to the highest level of quality.
Our Services
We offer a comprehensive range of electrical services, including interior electrical, new construction, exterior lighting, parking and public spaces, and energy audits. Our interior services include everything from sales floor lighting to occupancy sensors and automated dimming systems. We also offer a full range of construction services, including remodels, design and build, value engineering, and critical system installation. Our exterior electrician services include parking lot lighting, light pole bases, bulb and ballast replacement, security lighting, and landscape lighting. Additionally, we provide energy audits, including thermal imaging and the design of efficiency systems.
Our Promise
At Home Quantum Electric, Inc., we are committed to maintaining the highest level of professionalism, integrity, honesty, and fairness in our relationships with our customers, employees, suppliers, and professional associates. We pledge to establish long-lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional service and performance by every member of our electrical team. When quality counts, we are there!
Why Choose Us
Our commitment to excellence, combined with our extensive experience and expertise, makes us the go-to electrical contractor for commercial and residential clients in the Austin area. Our team of licensed electricians is dedicated to providing prompt, reliable, and efficient service, ensuring that every job is completed to the highest level of quality. We also offer competitive market prices, ensuring that our clients receive the best value for their money.
Our Mission
Our mission is to provide exceptional electrical services that meet and exceed our clients' expectations. We are dedicated to building long-lasting relationships with our customers, employees, suppliers, and professional associates, based on mutual respect, trust, and open communication. We strive to maintain the highest level of professionalism, integrity, honesty, and fairness in everything we do.
Unsatisfactory Customer Experience
The majority of the reviews describe a disappointing and unprofessional experience with Quantum Electric. Two of the reviewers, Ryan Saunders and Lanse E., express frustration and disappointment with the company's lack of follow-through and miscommunication. Both reviewers had trouble getting a response or a scheduled appointment from the company, with one reviewer even being hung up on.
Inconsistency in Service
Lanse E.'s review highlights the inconsistency in the company's service, stating that they never heard back from the scheduling department despite repeated calls. Ryan Saunders' review also mentions the owner's unprofessional behavior, saying that he was too busy to discuss pricing and simply hung up on him.
Exceptional Service from One Reviewer
However, one reviewer, Hanes W., had a positive experience with Quantum Electric. They appreciated the company's professionalism and attention to detail, as well as their friendly and knowledgeable staff.
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